Ship the item(s) to Dell within 5 days of receiving the CRA number at your expense.

Item(s) cannotīe returned without a CRA number. Obtain a Credit Authorization Number (CRA) from Dell Customer Service. For more informationĬontact Staples Customer Service at 1-80.Ĭontact Dell Customer Service at 1-80 or 21 days of the invoice date. Suggests that you delete the return request and call Staples. If we do not receive aĬall tag in 5 working days, we will return the package to the department. Staples should contact UPS and a call tag should be issued. Print three copies of the Return Confirmation page.ġ copy goes ON the outside of the box being returned.īring your item(s) to Mail Services BC351 or Receiving BA085 for Shipping Carrier Select 'Returns' then select the order number from your packing slip. Select 'Order Management' on the upper right-hand side of the Staples site. Login to TechBuy and select the Staples punch-out. The department is responsible for notifying Purchasing and Accounts Payable regardingĪny item(s) purchased through the TechBuy system. Your return item(s) may be shipped in Mail Services BC351 by USPS mail or by completing Most returns must be shipped back to the vendor at your own expense. This is a reference number and NOT a shipping number. Most vendors will provide a Return Authorization number to include in your return Staples and Dell return procedures are described below.

Proper paperwork must accompany all return shipments.įor vendor specific return policies and procedures, contact the vendor. Shipping Forms, check Round Trip Shipping.Īll returns should be coordinated with the vendor prior to bringing your item(s) downįor shipping. Outbound items that need an accompanying pre-paid return label - Use the Outbound.Not available for international shipments - Use your departmental P-Card.Use an Inbound Shipping Forms to issue a pre-paid shipping label to an outside entity

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